SERVICE
Working with Mike
At a company function some time ago, co-owner Mike Pearson summed up our service philosophy when he stated " we believe that our obligation INCREASES with the completion of the pool installation or a spa delivery. Our service operation and the newest industry technology can be complicated; our accountability is not. We are either doing the right thing or we are not. Let's always do the right thing for our customers. If mistakes are made we will make them right. No exceptions."
In the spirit of that statement we continually train and certify our employees not only in our product lines but in the culture of our philosophy. When you set up service with Performance Pools you have the peace of mind knowing that a certified, trained, insured technician under the umbrella of Performance Pools will be in your back yard. We do not use independent sub contractors which unfortunately is becoming more common in the industry. We drug test our employees and reward good work and positive customer comments.
The following are some of the services we offer:
Pool / Spa start ups
Liner installations
Auto cover installations and replacement skins
Auto cover troubleshooting (we sew on site, no "pull and return next week")
Auto cover maintenance and cleanings
Mesh winter cover installations
Mechanical equipment (heater, pump, filter) repair
Leak detection and underground line repair
Pool renovations
Orientations
Pool inspections
With your choice of Performance Pool and Spa:
You have prompt reliable service by gaining access to the states largest fleet of pool/spa service vehicles.
You have actual live people ready to take your call, no more waiting for someone to check their voicemail or email at the end of the day.
You have peace of mind knowing what is promised today can be delivered tomorrow and into the future. A debt free company started in 1990, having owners actively involved in daily operations helps to ensure our viability in any economy.
You have competitive pricing and solid warranties. Our sheer volume (biggest swimming pool service provider in the state) allows us discounts and strong positions with manufacturers in handling any warranty issue.
We appreciate your interest in Performance Pool and Spa
If you have any questions on these services please call (651) 773 - 5883 or e-mail us.
Click here to read what our customers have to say about PPS.
